FAQs

FAQs


With our over 28 years of experience, we are now serving the San Diego, National City, and Chula Vista areas…
We have noticed, that there’s a handful of most popular queries that we’re being constantly asked, we’ve decided to compile a definitive FAQ for those… Here it is:




How far do you travel for mobile glass repair?

We will visit your home or business within 30 miles of our location.

Do you repair anything larger than a Car?

YES! We have replaced and repaired hundreds of RVs and 18 wheel tractor trailers in addition to Cars, Trucks, SUVS and Mini-Vans.

Can my windshield be repaired or do I need to replace it?

The National Glass Association recommends that any windshield damage be fixed as soon as possible. Most ‘dings’ or ‘chips’ can be repaired if the damage is not in the driver’s line of vision and is smaller than the size of a silver dollar, including any cracks. This could save you and your insurance company hundreds of dollars. If the break is larger or in the drivers line of vision, most insurance companies recommend replacement.

Does my windshield really protect me?

Yes. Your windshield was designed as the number one safety restraint system in your vehicle. Auto manufacturers say your windshield provides up to 60 percent of the roof crush protection in a rollover accident. It also provides the backstop support for your passenger-side airbag in a front-end collision. If your windshield pops out in a collision or rollover, you could be ejected or crushed. It’s important to know who’s replacing your windshield. Your life could depend on it.

What should I look for when my windshield is replaced?

The first thing to look for is a company that has a good reputation and a proven service record. Next make sure they are using OEM glass and have Certified technicians. If you start with the right company, you’re half way there. When the installer comes out, ask questions. Questions about when you’ll be able to safely drive your vehicle and what kind of urethane he’ll be using. He should be knowledgeable enough to answer any questions you may have. Make sure that he’ll do a factory recommended “full cutout” instead of the quicker “short-cut” method which leaves most of the old sealant in place. The installer should carefully clean and always prime the windshield before installation.

He should also use suction cups or at least disposable gloves while installing the windshield to insure that the adhesive surface of the glass does not become contaminated. Missing any of these steps could result in an improper or unsafe installation. After an accident is the wrong time to find out your windshield was improperly installed.

What is OEM glass?

OEM stands for Original Equipment Manufacture. OEM glass is produced from original equipment-style tooling and meets the vehicle manufacturers specifications for safety and quality. Only Original Equipment Manufacturers can provide the quality necessary to insure proper fit and finish which greatly reduces the possibility of air or water leaks. It’s important to always use an OEM brand glass to insure your safety.